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Welcome to Toro Activa. By using our website (www.toroactiva.com), placing an order, or using our services, you agree to the terms and conditions below. Please read them carefully. 1. About Us Toro Activa is an independent workwear brand specializing in durable and affordable workwear products, shipping worldwide. 2. Account & Eligibility You must be at least 16 years old to make a purchase on our website. You are responsible for maintaining accurate and secure account information. We reserve the right to suspend or close accounts if misuse is suspected. 3. Orders All orders are subject to approval and product availability. You will receive an email confirmation after your order is placed. We may cancel or refuse orders for any reason, including suspected fraud or stock issues. 4. Pricing & Payment Prices are listed in GBP (£) and include VAT where applicable. We accept major debit/credit cards and payment methods such as Klarna, Clearpay, and PayPal. Payments are securely processed through trusted third-party gateways (Stripe, PayPal, Klarna). Promotional discounts cannot be applied retroactively. 5. Delivery We ship to over 140 countries, with shipping costs and times varying by location. We do not deliver to PO Box addresses. Express and Premium Delivery orders include tracking information. We are not liable for delays caused by customs or courier services. For full delivery details, please see our Delivery page. 6. Returns & Exchanges You have 30 days from shipment to return or exchange eligible products. Returned items must be unused, unwashed, unaltered, and include all original tags. Certain items, such as underwear and personal care products, are non-returnable. See our Returns Policy for details. Refunds are processed within 10–14 business days to your original payment method. We are not responsible for lost or damaged parcels during return shipping. 7. Product Information & Availability We strive for accurate product descriptions, including colors and sizes. All products are subject to availability. In cases of unavailability after order placement, we will notify you and provide a full refund. Product details, images, and prices may be updated without prior notice. 8. Intellectual Property All content on this site — including images, text, graphics, and branding — is owned by Toro Activa or its partners. No part of the website content may be copied, modified, or distributed without written permission. 9. Privacy Your privacy is important to us. We comply with GDPR and other data protection laws. For details, see our Privacy & Cookie Policy. 10. Limitation of Liability We are not liable for indirect, incidental, or consequential losses arising from use of our site or products. Our maximum liability for any product purchase is limited to the purchase price. 11. Force Majeure We are not responsible for failure or delay caused by events beyond our control, including natural disasters, strikes, transport interruptions, or pandemics. 12. Governing Law These terms are governed by the laws of England and Wales. Disputes fall under the exclusive jurisdiction of UK courts. 13. Changes to Terms We may update these Terms and Conditions at any time, effective immediately upon posting. Last updated: October 30, 2025 For questions regarding these terms, please contact us at: Support@toroactiva.com